At Harnai Dairy Farm Pvt. Ltd. ("Gomangalam", "we," "us," or "our"), we are committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you access and use our online shopping platform ("Platform") to purchase dairy and related products. By using the Platform, you consent to the practices described in this Privacy Policy.

2.1 Personal Information:  When you use the Platform, we may collect personal information such as your name, email address, phone number, billing and shipping addresses, and payment information.

2.2 Transaction Information:  We collect information related to your purchases, including order details, transaction history, and product preferences.

2.3 Device Information:  We may collect information about the device you use to access the Platform, including your IP address, browser type, and operating system.

2.4 Usage Data:  We collect information about your interactions with the Platform, including pages visited, actions taken, and the dates and times of your visits.

We use the information we collect for the following purposes:

3.1 Order Processing:  To process and fulfill your orders, including billing, shipping, and delivery.

3.2 Customer Support:  To provide customer support and respond to your inquiries and requests.

3.3 Personalization:  To personalize your shopping experience, including product recommendations and promotions.

3.4 Communication:  To send you order updates, promotional offers, newsletters, and other information related to your use of the Platform. You can opt out of promotional communication at any time.

3.5 Improvement:  To analyze and improve our Platform, services, and products, including website performance, functionality, and customer experience.

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:

4.1 Service Providers:  We may share your information with third-party service providers who assist in delivering our services, including payment processing, order fulfillment, and marketing.

4.2 Legal Compliance:  We may disclose your information to comply with legal obligations, protect our rights, privacy, safety, or property, or to investigate or prevent fraud or security issues.

We take reasonable steps to safeguard your personal information, but no method of transmission or storage is completely secure. We use industry-standard encryption, secure socket layer (SSL) technology, and secure server infrastructure to protect your data.

You have the right to access, correct, or delete your personal information. You can make these changes by accessing your account on the Platform or by contacting our customer support.

Harnai Dairy Farm Pvt. Ltd. reserves the right to update or modify this Privacy Policy at any time. We will notify you of any changes by posting the revised Privacy Policy on the Platform. Your continued use of the Platform after such changes constitutes your acceptance of the revised Privacy Policy.

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at: +91 7411005200/9892780685